Case Study: Orange France x Evina
Fraud rate drops, complaints decline
Uncover precious data provided by a mobile operator who handled carrier billing fraud the right way.
- The challenges Orange France was facing on carrier billing
- The Evina cybersecurity solutions used to decrease fraud attempts
- The benefits achieved along with the stellar results
“Our goal is to constantly improve the customer experience. With Evina, we gained instant insight into the state of the market and were able to determine together what actions to put in place to curb fraud. We also benefited from continuous solution improvements and ongoing adaptations to new frauds as well as seamless support.”